Privacy Policy​​​​‌‍​‍​‍‌‍‌​‍‌‍‍‌‌‍‌‌‍‍‌‌‍‍​‍​‍​‍‍​‍​‍‌​‌‍​‌‌‍‍‌‍‍‌‌‌​‌‍‌​‍‍‌‍‍‌‌‍​‍​‍​‍​​‍​‍‌‍‍​‌​‍‌‍‌‌‌‍‌‍​‍​‍​‍‍​‍​‍​‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‍‌‌‍‍‌‌​‌‍‌‌‌‍‍‌‌​​‍‌‍‌‌‌‍‌​‌‍‍‌‌‌​​‍‌‍‌‌‍‌‍‌​‌‍‌‌​‌‌​​‌​‍‌‍‌‌‌​‌‍‌‌‌‍‍‌‌​‌‍​‌‌‌​‌‍‍‌‌‍‌‍‍​‍‌‍‍‌‌‍‌​​‌‌‍​‌​‍​​‍‌​‍‌​‌‌‌‍‌‍‌‍​‌​​​​‍‌‌‍​‌‍‌‌‌‍‌​‌‍‌‌​‍‌​‌​‌‍‌‌‌‍​‍‌‍​‍​‍‌‌‍​‌‌‍‌‌​‌‍‌‍‌‍​‍‌​‌​​​‌‍​‌‍‌​​‌​​​‌‍​‌​​​​‌​‌‌‍‌‌‌‍‌‍​‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌​‍‌‍‍‌‌‌‍‌‍​‌‌‍​‌‍‌‌‌​​‌‍‌‍​‌‍‍‌‌‍​‌‍‌‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌‍‍​‌‍‌‌‌​‍‌‍​‍‍‌‌​‌‍‍‌‌‌​‌‍​‌‍‌‌​‌‍​‍‌‍​‌‌​‌‍‌‌‌‌‌‌‌​‍‌‍​​‌​‍‌‌​​‍‌​‌‍‌​‌‌​‌‌‌‌‍‌​‌‍‍‌‌‍​‍‌‍‌‍‍‌‌‍‌​​‌‌‍​‌​‍​​‍‌​‍‌​‌‌‌‍‌‍‌‍​‌​​​​‍‌‌‍​‌‍‌‌‌‍‌​‌‍‌‌​‍‌​‌​‌‍‌‌‌‍​‍‌‍​‍​‍‌‌‍​‌‌‍‌‌​‌‍‌‍‌‍​‍‌​‌​​​‌‍​‌‍‌​​‌​​​‌‍​‌​​​​‌​‌‌‍‌‌‌‍‌‍​‍‌‍‌‌​‌‍‌‌​​‌‍‌‌​‌‌​​‌​‍‌‍‍‌‌‌‍‌‍​‌‌‍​‌‍‌‌‌​​‌‍‌‍​‌‍‍‌‌‍​‌‍‌‌‌​​‌‍​‌‌‍‌‌‍‌‌​‍‌‍‌​​‌‍​‌‌‌​‌‍‍​​‌‌‍‍​‌‍‌‌‌​‍‌‍​‍‍‌‌​‌‍‍‌‌‌​‌‍​‌‍‌‌​‍‌‍‌​​‌‍‌‌‌​‍‌​‌​​‌‍‌‌‌‍​‌‌​‌‍‍‌‌‌‍‌‍‌‌​‌‌​​‌‌‌‌‍​‍‌‍​‌‍‍‌‌​‌‍‍​‌‍‌‌‌‍‌​​‍​‍‌‌

AR Auto Tech ("we", "our", or "us") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, contact us, or use our automotive services.

Personal Information

When you contact us, request a quote, book a service, or interact with our business, we may collect personal information including:

• Full name
• Email address
• Phone number
• Postal address
• Vehicle registration details
• Vehicle make and model
• Service and repair information
• Payment and billing information
• Any other information you voluntarily provide

Information We Collect

We may collect information in a variety of ways, including when you:

• Complete a contact form
• Request a quote
• Book a vehicle service
• Contact us by phone or email
• Visit and interact with our website

We may also collect technical information such as:

• IP address
• Browser type
• Device information
• Pages visited
• Website usage statistics
• Referral sources

How We Use Your Information

We may use your information to:

• Provide vehicle servicing, repairs, diagnostics, and inspections
• Process bookings and appointments
• Prepare quotations and invoices
• Respond to enquiries and provide customer support
• Communicate service updates and reminders
• Improve our website and services
• Comply with legal and regulatory obligations
• Protect our legal rights and business interests

Information Sharing and Disclosure

Service Providers

We may share information with trusted third-party providers who assist us with services such as:

• Website hosting
• Data storage
• Payment processing
• Email communications
• Website analytics

These providers are required to keep your information secure and confidential.

Legal Requirements

We may disclose your information where required by law, court order, or government authority.

Business Transfers

If AR Auto Tech is involved in a business sale, merger, or restructuring, personal information may be transferred as part of that transaction.

Storage and Overseas Disclosure

We take reasonable steps to ensure personal information is stored securely and protected from unauthorised access, disclosure, alteration, or misuse.

Some third-party service providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure your information receives protection comparable to that required under the Privacy Act 2020.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies help us understand how visitors use our website and allow us to improve performance and usability.

You may disable cookies through your browser settings; however, some website features may not function correctly.

Data Security

We implement appropriate technical and organisational measures to protect your personal information.

While we take reasonable precautions, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Your Privacy Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Ask how your information has been collected, used, or disclosed
• Make a complaint regarding the handling of your personal information

To exercise any of these rights, please contact us using the details below.

Privacy Complaints

If you believe we have breached your privacy rights, please contact us first so we can investigate and attempt to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of New Zealand.

Children's Privacy

Our website and services are not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to remove that information.

Changes to This Privacy Policy

• We may update this Privacy Policy from time to time.
• Any changes will be published on this page and will take effect immediately upon publication.
• We encourage you to review this Privacy Policy periodically.

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